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About Immune Logistics

About Immune Logistics Founded to make trucking simpler and more dependable, Immune Logistics began with a small fleet and a big promise: deliver on time, communicate clearly, and always put safety first. Over the years, the company has expanded nationwide coverage, added specialized equipment, and built a culture of accountability. Planners, drivers, and coordinators work as one team. Today, Immune Logistics combines proven operations with modern visibility tools, giving customers real-time insight into their freight and upcoming steps. The company measures what matters and improves continuously. Its vision is to be the most trusted partner for time-sensitive and temperature-controlled freight, known for reliability, transparency, and care. Key Facts • 120+ Vehicles • Fleet Types: FTL / LTL / Reefer • Coverage: 48 States Mission & Values Mission: Deliver reliable, safe, and transparent logistics that help customers grow. Values: • Reliability — Keep promises and own outcomes. • Safety — People and freight come first. • Transparency — Communicate clearly and proactively. • Improvement — Learn, measure, and optimize. Team • Avery Chen, CEO — 15+ years leading national trucking operations and growth. • Maya Singh, Head of Fleet — Oversees uptime and maintenance programs to keep trucks rolling. • Diego Morales, Ops Director — Manages route design, dispatch, and customer success. Certifications & Achievements • DOT compliant; safety-trained drivers • Temperature control procedures (reefer best practices) • On-time performance: 98–99% across flagship lanes

Frequently Asked Questions (FAQs)

Shipping Services & Terminology

A: For clients using our full fleet services, we manage all aspects of vehicle operation: real-time telematics/GPS tracking, preventative maintenance scheduling for maximum uptime, and optimization of routes for efficient utilization and cost reduction.

A: Immune Logistics provides reliable freight delivery across the 48 contiguous states of the nation.

A: Yes, we maintain comprehensive cargo and liability insurance to protect your freight while it's in transit. Specific coverage details can be provided upon request for high-value shipments.

A: Shipment cost is based on several factors, including: 1. Distance (pickup to delivery location/lane). 2. Weight and Dimensions of the cargo. 3. Equipment Type required (reefer and specialty equipment cost more). 4. Service Level (standard LTL vs. time-sensitive Express Shipping). 5. Accessorials (extra services like lift-gate use, inside delivery, or waiting time).

A: You can use our Quick Tracking widget on the homepage or navigate to the dedicated Tracking page. Enter your provided shipment tracking number (e.g., IMN-123456) for real-time status updates and estimated times of arrival (ETAs).

A: We handle a wide range of general, palletized, and temperature-sensitive goods. We typically do not transport hazardous materials (Hazmat), though we can arrange specialized services for this. Any oversized or unique cargo should be discussed during the booking process.

A: We offer a diverse fleet, including: • Dry Van: Standard enclosed trailer for general cargo with no temperature control needs.  • Reefer Trailer: Refrigerated trailers used for temperature-controlled freight (perishables, pharmaceuticals).  • Flatbed/Step Deck: For oversized, bulky, or uniquely shaped cargo that needs to be loaded from the top or sides.

A: FTL (Full Truckload) is for shipments large enough to fill or nearly fill an entire truck trailer. It's often faster as the truck goes directly from pickup to destination without intermediate stops. LTL (Less Than Truckload) is for smaller shipments that don't require a full trailer. These loads are consolidated with other customers' freight, which can be more cost-effective but may involve multiple transfers and stops.